Upcoming training & events

Your upcoming events page promotes events, courses, and webinars that are scheduled to start soon. When you schedule a new event or course, it instantly appears in the list. When details change, such as the location or date, Arlo automatically updates your website. When a course becomes full, people can opt to go on the waiting list.

Arlo automates manual processes and makes everyday tasks easy.

Clear filters

June 2025

From £84.00 incl. VAT
Discount
2PD hours

Wed 25 Jun 2025

2:00 PM - 4:00 PM (2 hours)

  • Live online
  • From £84.00 incl. VAT

Wed 25 Jun 2025

2:00 PM - 4:00 PM (2 hours)

This module focuses on Customer Service. Session 1 explores the topics of communication skills and customer care to help support agents enhance every interaction.

Creating Inventories

Live online

From £46.50 incl. VAT
Sold out
1.25PD hours

Thu 26 Jun 2025

2:00 PM - 3:15 PM (1 hour 15 minutes)

  • Live online
  • From £46.50 incl. VAT

Thu 26 Jun 2025

2:00 PM - 3:15 PM (1 hour 15 minutes)

This webinar is sponsored by LPS. Attendance at the webinar will provide you with a framework for the preparation of a relevant inventory document.

July 2025

From £84.00 incl. VAT
Discount
2PD hours

1 - 3 Jul 2025

1st & 3rd July // 10am to 11am both sessions

  • Online
  • From £84.00 incl. VAT

1 - 3 Jul 2025

1st & 3rd July // 10am to 11am both sessions

This module, delivered over two webinars, explores in detail the regulatory framework of the private rented sector alongside the requirement for set policies and procedures as stated in Section 2 of the Code, Overarching Standards.

From £37.50 incl. VAT
Discount
1PD hours

Tue 1 Jul 2025

2:00 PM - 3:00 PM (1 hour)

  • Live online
  • From £37.50 incl. VAT

Tue 1 Jul 2025

2:00 PM - 3:00 PM (1 hour)

This webinar helps landlords develop skills to deal with challenges that may arise during a tenancy, learning how to manage/de-escalate situations whilst maintaining high customer service standards.

From £84.00 incl. VAT
Discount
3PD hours

Thu 3 Jul 2025

1:30 PM - 4:30 PM (3 hours)

  • Live online
  • From £84.00 incl. VAT

Thu 3 Jul 2025

1:30 PM - 4:30 PM (3 hours)

This module focuses on Customer Service. Session 2 explores the topic of complaints and how to respond to and manage complaints.

From £84.00 incl. VAT
Discount
2PD hours

8 - 10 Jul 2025

8th & 10th July // 10am to 11am both sessions

  • Online
  • From £84.00 incl. VAT

8 - 10 Jul 2025

8th & 10th July // 10am to 11am both sessions

This module focuses on Valuations and looks at the process for valuing properties and property/client suitability for your agency.

From £46.50 incl. VAT
Discount
1PD hours

Tue 8 Jul 2025

2:00 PM - 3:00 PM (1 hour)

  • Live online
  • From £46.50 incl. VAT

Tue 8 Jul 2025

2:00 PM - 3:00 PM (1 hour)

This webinar informs you about the communications and evidence gathering processes required when dealing with the challenges of anti-social behaviour.

From £37.50 incl. VAT
Discount
1PD hours

Thu 10 Jul 2025

2:00 PM - 3:00 PM (1 hour)

  • Live online
  • From £37.50 incl. VAT

Thu 10 Jul 2025

2:00 PM - 3:00 PM (1 hour)

This webinar leads landlords through best practice steps and legislative requirements when looking for your next tenant.

From £84.00 incl. VAT
Discount
2PD hours

15 - 17 Jul 2025

15th & 17th July // 10am to 11am both sessions

  • Online
  • From £84.00 incl. VAT

15 - 17 Jul 2025

15th & 17th July // 10am to 11am both sessions

This module, delivered over two webinars, explores all the elements that make up Section 2 of the Letting Agent Code of Practice and aims to support agents with compliance.

From £84.00 incl. VAT
Discount
2PD hours

15 - 16 Jul 2025

15th & 16th July // 2pm to 3pm both sessions

  • Online
  • From £84.00 incl. VAT

15 - 16 Jul 2025

15th & 16th July // 2pm to 3pm both sessions

This module covers the stages involved from advertising the property to the point the tenant moves in.

From £37.50 incl. VAT
Discount
1PD hours

Wed 16 Jul 2025

10:00 AM - 11:00 AM (1 hour)

  • Live online
  • From £37.50 incl. VAT

Wed 16 Jul 2025

10:00 AM - 11:00 AM (1 hour)

This webinar deals with the legislation in place that makes dealing with GDPR part of letting private property.

The Law of Agency

Live online

From £42.00 incl. VAT
Discount
0.5PD hours

Thu 17 Jul 2025

2:00 PM - 2:30 PM (30 minutes)

  • Live online
  • From £42.00 incl. VAT

Thu 17 Jul 2025

2:00 PM - 2:30 PM (30 minutes)

This webinar identifies how the Law of Agency applies in Scotland and considers contractual relationship duties.

From £84.00 incl. VAT
Discount
2PD hours

22 - 24 Jul 2025

22nd & 24th July // 10am to 11am both sessions

  • Online
  • From £84.00 incl. VAT

22 - 24 Jul 2025

22nd & 24th July // 10am to 11am both sessions

This module explores all the elements that make up Section 3 of the Code and aims to support agents with taking instructions and terms of business.

From £84.00 incl. VAT
Discount
3PD hours

22 - 24 Jul 2025

22nd & 24th July // 2pm to 3.30pm both sessions

  • Online
  • From £84.00 incl. VAT

22 - 24 Jul 2025

22nd & 24th July // 2pm to 3.30pm both sessions

This module focuses on Property Management and examines the role and responsibilities of the Property Manager and the skills required in the day to day management of tenancies.

From £42.00 incl. VAT
Discount
0.5PD hours

Wed 23 Jul 2025

10:00 AM - 10:30 AM (30 minutes)

  • Live online
  • From £42.00 incl. VAT

Wed 23 Jul 2025

10:00 AM - 10:30 AM (30 minutes)

This webinar provides an overview of the importance of a well written Landlord Contract or Management Agreement.

From £84.00 incl. VAT
Discount
2PD hours

23 - 30 Jul 2025

23rd & 30th July // 2pm to 3pm both sessions

  • Online
  • From £84.00 incl. VAT

23 - 30 Jul 2025

23rd & 30th July // 2pm to 3pm both sessions

This module, delivered over two webinars, explores in detail the regulatory framework of the private rented sector alongside the requirement for set policies and procedures.

From £84.00 incl. VAT
Discount
2PD hours

29 - 31 Jul 2025

29th & 31st July // 10am to 11am both sessions

  • Online
  • From £84.00 incl. VAT

29 - 31 Jul 2025

29th & 31st July // 10am to 11am both sessions

This Module explores all the elements that make up Section 4 of the Code and aims to support agents with marketing, charging fees, viewings, applications, tenancy agreements, deposits and inventories.

From £37.50 incl. VAT
Discount
1PD hours

Tue 29 Jul 2025

2:00 PM - 3:00 PM (1 hour)

  • Live online
  • From £37.50 incl. VAT

Tue 29 Jul 2025

2:00 PM - 3:00 PM (1 hour)

This webinar provides landlords with essential information on handling change that may occur during a tenancy.

Chasing the debt

Live online

From £46.50 incl. VAT
Discount
1PD hours

Wed 30 Jul 2025

10:00 AM - 11:00 AM (1 hour)

  • Live online
  • From £46.50 incl. VAT

Wed 30 Jul 2025

10:00 AM - 11:00 AM (1 hour)

This webinar helps you understand the process of raising an action with the First-tier Tribunal for a payment order for monies owed and the subsequent enforcement of that payment order.

From £42.00 incl. VAT
Discount
0.5PD hours

Thu 31 Jul 2025

2:00 PM - 2:30 PM (30 minutes)

  • Live online
  • From £42.00 incl. VAT

Thu 31 Jul 2025

2:00 PM - 2:30 PM (30 minutes)

This webinar is to help managers plan their response should a client landlord raise an action against the agency under The Letting Agent Code of Practice.

August 2025

From £42.00 incl. VAT
Discount
0.5PD hours

Tue 5 Aug 2025

10:00 AM - 10:30 AM (30 minutes)

  • Live online
  • From £42.00 incl. VAT

Tue 5 Aug 2025

10:00 AM - 10:30 AM (30 minutes)

This webinar breaks down the 'Overarching Standards of Practice' section of the code to aid awareness, assist compliance and prompt consideration of why it should be covered in all staff training.

From £84.00 incl. VAT
Discount
2PD hours

5 - 6 Aug 2025

5th & 6th August // 2pm to 3pm both sessions

  • Online
  • From £84.00 incl. VAT

5 - 6 Aug 2025

5th & 6th August // 2pm to 3pm both sessions

This module focuses on managing the end of a tenancy, covering the period of time from providing notice to completing the check out inspection. It also examines how to manage difficulties that may arise.

From £37.50 incl. VAT
Discount
1PD hours

Wed 6 Aug 2025

10:00 AM - 11:00 AM (1 hour)

  • Live online
  • From £37.50 incl. VAT

Wed 6 Aug 2025

10:00 AM - 11:00 AM (1 hour)

This webinar deals with landlord repairing obligations and how these need to be managed at all times. It will look at the general principles regarding repairs and maintenance in privately rented property.

From £37.50 incl. VAT
Discount
1PD hours

Tue 12 Aug 2025

10:00 AM - 11:00 AM (1 hour)

  • Live online
  • From £37.50 incl. VAT

Tue 12 Aug 2025

10:00 AM - 11:00 AM (1 hour)

This webinar provides detailed information about the creation of a Private Residential Tenancy (PRT) using the Scottish Government model tenancy agreement and covers the documentation and associated processes that a landlord needs to be aware of when putting a PRT in place.

From £84.00 incl. VAT
Discount
2PD hours

12 - 14 Aug 2025

12th & 14th August // 2pm to 3pm both sessions

  • Online
  • From £84.00 incl. VAT

12 - 14 Aug 2025

12th & 14th August // 2pm to 3pm both sessions

This module, delivered over two webinars, explores all the elements that make up Section 4 of the Code (Lettings) and factors that should be taken into consideration when agreeing a new let.

From £37.50 incl. VAT
Discount
1PD hours

Wed 13 Aug 2025

10:00 AM - 11:00 AM (1 hour)

  • Live online
  • From £37.50 incl. VAT

Wed 13 Aug 2025

10:00 AM - 11:00 AM (1 hour)

This webinar brings landlords up to date with all the health and safety requirements when letting property.

From £46.50 incl. VAT
Discount
1PD hours

Wed 13 Aug 2025

2:00 PM - 3:00 PM (1 hour)

  • Live online
  • From £46.50 incl. VAT

Wed 13 Aug 2025

2:00 PM - 3:00 PM (1 hour)

This webinar provides a practical guide on how a landlord should proceed when it is suspected that a tenant has left a property without giving notice, commonly known as abandonment of a privately rented property. It is not as simple as just clearing the property and looking for another tenant.

From £84.00 incl. VAT
Discount
1PD hours

Thu 14 Aug 2025

10:00 AM - 11:00 AM (1 hour)

  • Live online
  • From £84.00 incl. VAT

Thu 14 Aug 2025

10:00 AM - 11:00 AM (1 hour)

This module focuses on Financial matters, specifically ensuring compliance when handling landlords' and tenants' money.

19 - 21 Aug 2025

19th & 21st August // 10am to 11am both sessions

  • Online
  • From £84.00 incl. VAT

19 - 21 Aug 2025

19th & 21st August // 10am to 11am both sessions

This Module explores all the elements that make up Sections 5 & 6 of the Letting Agent Code of Practice and aims to support agents with taking instructions and terms of business.

From £84.00 incl. VAT
Discount
3PD hours

19 - 21 Aug 2025

19th & 21st August // 2pm to 3.30pm both sessions

  • Online
  • From £84.00 incl. VAT

19 - 21 Aug 2025

19th & 21st August // 2pm to 3.30pm both sessions

This module explores all the elements that make up Section 5 of the Letting Agent Code of Practice. It concentrates on the day-to-day management of property and tenancies, followed by examining property standards required.

From £37.50 incl. VAT
Discount
1.25PD hours

Wed 20 Aug 2025

10:00 AM - 11:15 AM (1 hour 15 minutes)

  • Live online
  • From £37.50 incl. VAT

Wed 20 Aug 2025

10:00 AM - 11:15 AM (1 hour 15 minutes)

This is an essential webinar for all those involved in serving notices for both Private Residential Tenancies (PRT) and Short Assured Tenancies (SAT), to ensure that landlords have the knowledge needed to successfully complete and serve the correct notice.

From £63.00 incl. VAT
Discount
1PD hours

Wed 20 Aug 2025

2:00 PM - 3:00 PM (1 hour)

  • Live online
  • From £63.00 incl. VAT

Wed 20 Aug 2025

2:00 PM - 3:00 PM (1 hour)

In session 2, John Blackwood, Chief Executive of Scottish Association of Landlords (SAL), will look at cases raised at the First-Tier Tribunal (Housing and Property Chamber) (FtT) and actions brought against agents as breaches of the Letting Agent Code of Practice.

26 - 28 Aug 2025

26th & 28th August // 10am to 11am both sessions

  • Online
  • From £84.00 incl. VAT

26 - 28 Aug 2025

26th & 28th August // 10am to 11am both sessions

This module, delivered over two sessions, looks in depth at Section 8 of the The Letting Agent Code of Practice, Handling landlords’ and tenants’ money, and insurance arrangements.

From £37.50 incl. VAT
Discount
1PD hours

Tue 26 Aug 2025

2:00 PM - 3:00 PM (1 hour)

  • Live online
  • From £37.50 incl. VAT

Tue 26 Aug 2025

2:00 PM - 3:00 PM (1 hour)

This webinar provides landlords with a guide to the regulations involved in joint repairing responsibilities that come with the ownership of property with communal obligations.

From £37.50 incl. VAT
Discount
1PD hours

Wed 27 Aug 2025

10:00 AM - 11:00 AM (1 hour)

  • Live online
  • From £37.50 incl. VAT

Wed 27 Aug 2025

10:00 AM - 11:00 AM (1 hour)

This webinar deals with the process involved if a tenant does not leave a property on the stated end date despite all the appropriate notices having been served correctly.

Creating Inventories

Live online

From £46.50 incl. VAT
Discount
1.25PD hours

Wed 27 Aug 2025

2:00 PM - 3:15 PM (1 hour 15 minutes)

  • Live online
  • From £46.50 incl. VAT

Wed 27 Aug 2025

2:00 PM - 3:15 PM (1 hour 15 minutes)

This webinar is sponsored by LPS. Attendance at the webinar will provide you with a framework for the preparation of a relevant inventory document.