Upcoming training & events

6 - 8 Jan 2026

6th & 8th January // 10am to 11am both sessions

This module explores all the elements that make up Section 3 of the Code and aims to support agents with taking instructions and terms of business.

Tue 6 Jan 2026

2:00 PM - 3:00 PM (1 hour)

This webinar informs you about the communications and evidence gathering processes required when dealing with the challenges of anti-social behaviour.

Wed 7 Jan 2026

10:00 AM - 11:00 AM (1 hour)

This webinar provides landlords with essential information on handling change that may occur during a tenancy.

Wed 7 Jan 2026

2:00 PM - 4:00 PM (2 hours)

This module focuses on Customer Service. Session 1 explores the topics of communication skills and customer care to help support agents enhance every interaction.

Tue 13 Jan 2026

10:00 AM - 11:15 AM (1 hour 15 minutes)

This webinar is sponsored by LPS. Attendance at the webinar will provide you with a framework for the preparation of a relevant inventory document.

Wed 14 Jan 2026

10:00 AM - 10:30 AM (30 minutes)

This webinar identifies how the Law of Agency applies in Scotland and considers contractual relationship duties.

Wed 14 Jan 2026

1:30 PM - 4:30 PM (3 hours)

This module focuses on Customer Service. Session 2 explores the topic of complaints and how to respond to and manage complaints.

Thu 15 Jan 2026

10:00 AM - 11:00 AM (1 hour)

This webinar deals with landlord repairing obligations and how these need to be managed at all times. It will look at the general principles regarding repairs and maintenance in privately rented property.

Thu 15 Jan 2026

2:00 PM - 3:15 PM (1 hour 15 minutes)

This essential course looks at one of the most challenging issues for both landlords and tenants. You will learn to identify common causes of damp and mould, understand your responsibilities, and consider practical solutions to manage the problem effectively.

20 - 22 Jan 2026

20th & 22nd January // 10am to 11am both sessions

This Module explores all the elements that make up Section 4 of the Code and aims to support agents with marketing, charging fees, viewings, applications, tenancy agreements, deposits and inventories.

Tue 20 Jan 2026

2:00 PM - 3:00 PM (1 hour)

This webinar brings landlords up to date with all the health and safety requirements when letting property.

Wed 21 Jan 2026

2:00 PM - 2:30 PM (30 minutes)

This webinar provides an overview of the importance of a well written Landlord Contract or Management Agreement.

Thu 22 Jan 2026

2:00 PM - 3:00 PM (1 hour)

This webinar helps you understand the process of raising an action with the First-tier Tribunal for a payment order for monies owed and the subsequent enforcement of that payment order.

27 - 29 Jan 2026

27th & 29th January // 2pm to 3pm both sessions

This module focuses on Valuations and looks at the process for valuing properties and property/client suitability for your agency.

Wed 28 Jan 2026

10:00 AM - 11:15 AM (1 hour 15 minutes)

This is an essential webinar for all those involved in serving notices for both Private Residential Tenancies (PRT) and Short Assured Tenancies (SAT), to ensure that landlords have the knowledge needed to successfully complete and serve the correct notice.

3 - 5 Feb 2026

3rd & 5th February // 10am to 11am both sessions

This Module explores all the elements that make up Sections 5 & 6 of the Letting Agent Code of Practice and aims to support agents with taking instructions and terms of business.

Tue 3 Feb 2026

2:00 PM - 2:30 PM (30 minutes)

This webinar is to help managers plan their response should a client landlord raise an action against the agency under The Letting Agent Code of Practice.

Wed 4 Feb 2026

10:00 AM - 11:00 AM (1 hour)

This webinar provides detailed information about the creation of a Private Residential Tenancy (PRT) using the Scottish Government model tenancy agreement and covers the documentation and associated processes that a landlord needs to be aware of when putting a PRT in place.

10 - 12 Feb 2026

10th & 12th February // 2pm to 3pm both sessions

This module covers the stages involved from advertising the property to the point the tenant moves in.

Wed 11 Feb 2026

10:00 AM - 11:00 AM (1 hour)

This webinar provides landlords with a guide to the regulations involved in joint repairing responsibilities that come with the ownership of property with communal obligations.

Wed 11 Feb 2026

2:00 PM - 3:00 PM (1 hour)

This webinar provides a practical guide on how a landlord should proceed when it is suspected that a tenant has left a property without giving notice, commonly known as abandonment of a privately rented property. It is not as simple as just clearing the property and looking for another tenant.

Tue 17 Feb 2026

10:00 AM - 11:00 AM (1 hour)

This webinar deals with the communication and associated tasks when the tenancy is coming to an end, considering the reason for the tenancy ending.

Tue 17 Feb 2026

2:00 PM - 3:00 PM (1 hour)

This dedicated session for Letting Agents or MMR Housing Officers guides you through the correct procedures when a landlord or tenant passes away during a tenancy, offering you clear, actionable information to help you respond with confidence and compassion.

Wed 18 Feb 2026

10:00 AM - 10:30 AM (30 minutes)

This webinar breaks down the 'Overarching Standards of Practice' section of the code to aid awareness, assist compliance and prompt consideration of why it should be covered in all staff training.

Thu 19 Feb 2026

10:00 AM - 11:00 AM (1 hour)

This webinar deals with the legislation in place that makes dealing with GDPR part of letting private property.

24 - 26 Feb 2026

24th & 26th February // 10am to 11am both sessions

This module, delivered over two sessions, looks in depth at Section 8 of the The Letting Agent Code of Practice, Handling landlords’ and tenants’ money, and insurance arrangements.

24 - 26 Feb 2026

24th/25th/26th February; 2:30pm - 4.00pm

The LETWELL programme, consisting of five dedicated training courses to assist completion of five units of learning and five written assessments, affords those working in letting agencies or Housing Associations dealing with Mid-Market Rentals, the opportunity to obtain an accredited qualification.

Wed 25 Feb 2026

10:00 AM - 11:00 AM (1 hour)

This webinar helps landlords put plans in place to manage the situation when it becomes apparent that the tenant may not pay their rent.

25 - 26 Feb 2026

25th & 26th February // 2pm to 3.30pm both sessions

This module focuses on Property Management and examines the role and responsibilities of the Property Manager and the skills required in the day to day management of tenancies.

Tue 3 Mar 2026

2:00 PM - 3:00 PM (1 hour)

This webinar helps landlords develop skills to deal with challenges that may arise during a tenancy, learning how to manage/de-escalate situations whilst maintaining high customer service standards.

Thu 5 Mar 2026

2:00 PM - 3:00 PM (1 hour)

This webinar deals with the process involved if a tenant does not leave a property on the stated end date despite all the appropriate notices having been served correctly.

9 - 12 Mar 2026

9th & 12th March // 2pm to 3.30pm both sessions

This course will allow delegates to not only understand damp and mould and the likely causes, but also the obligations placed on landlords to resolve these issues.

Tue 10 Mar 2026

10:00 AM - 11:00 AM (1 hour)

This webinar helps managers consider the risks associated with lone working and ways to keep your team safe both within and out with the office.

Tue 10 Mar 2026

2:00 PM - 3:00 PM (1 hour)

This webinar leads landlords through best practice steps and legislative requirements when looking for your next tenant.

17 - 19 Mar 2026

17th & 19th March // 10am to 11am both sessions

This module, delivered over two webinars, explores in detail the regulatory framework of the private rented sector alongside the requirement for set policies and procedures as stated in Section 2 of the Code, Overarching Standards.