Upcoming training & events

6 - 8 Jan 2026

6th & 8th January // 10am to 11am both sessions

This module explores all the elements that make up Section 3 of the Code and aims to support agents with taking instructions and terms of business.

Tue 6 Jan 2026

2:00 PM - 3:00 PM (1 hour)

This webinar informs you about the communications and evidence gathering processes required when dealing with the challenges of anti-social behaviour.

Wed 7 Jan 2026

10:00 AM - 11:00 AM (1 hour)

This webinar provides landlords with essential information on handling change that may occur during a tenancy.

Wed 7 Jan 2026

2:00 PM - 4:00 PM (2 hours)

This module focuses on Customer Service. Session 1 explores the topics of communication skills and customer care to help support agents enhance every interaction.

Tue 13 Jan 2026

10:00 AM - 11:15 AM (1 hour 15 minutes)

This webinar is sponsored by LPS. Attendance at the webinar will provide you with a framework for the preparation of a relevant inventory document.

Wed 14 Jan 2026

10:00 AM - 10:30 AM (30 minutes)

This webinar identifies how the Law of Agency applies in Scotland and considers contractual relationship duties.

Wed 14 Jan 2026

1:30 PM - 4:30 PM (3 hours)

This module focuses on Customer Service. Session 2 explores the topic of complaints and how to respond to and manage complaints.

Thu 15 Jan 2026

10:00 AM - 11:00 AM (1 hour)

This webinar deals with landlord repairing obligations and how these need to be managed at all times. It will look at the general principles regarding repairs and maintenance in privately rented property.

Thu 15 Jan 2026

2:00 PM - 3:15 PM (1 hour 15 minutes)

This essential course looks at one of the most challenging issues for both landlords and tenants. You will learn to identify common causes of damp and mould, understand your responsibilities, and consider practical solutions to manage the problem effectively.

20 - 22 Jan 2026

20th & 22nd January // 10am to 11am both sessions

This Module explores all the elements that make up Section 4 of the Code and aims to support agents with marketing, charging fees, viewings, applications, tenancy agreements, deposits and inventories.

Tue 20 Jan 2026

2:00 PM - 3:00 PM (1 hour)

This webinar brings landlords up to date with all the health and safety requirements when letting property.

Wed 21 Jan 2026

2:00 PM - 2:30 PM (30 minutes)

This webinar provides an overview of the importance of a well written Landlord Contract or Management Agreement.

Thu 22 Jan 2026

2:00 PM - 3:00 PM (1 hour)

This webinar helps you understand the process of raising an action with the First-tier Tribunal for a payment order for monies owed and the subsequent enforcement of that payment order.

27 - 29 Jan 2026

27th & 29th January // 2pm to 3pm both sessions

This module focuses on Valuations and looks at the process for valuing properties and property/client suitability for your agency.

Wed 28 Jan 2026

10:00 AM - 11:15 AM (1 hour 15 minutes)

This is an essential webinar for all those involved in serving notices for both Private Residential Tenancies (PRT) and Short Assured Tenancies (SAT), to ensure that landlords have the knowledge needed to successfully complete and serve the correct notice.

3 - 5 Feb 2026

3rd & 5th February // 10am to 11am both sessions

This Module explores all the elements that make up Sections 5 & 6 of the Letting Agent Code of Practice and aims to support agents with taking instructions and terms of business.

Tue 3 Feb 2026

2:00 PM - 2:30 PM (30 minutes)

This webinar is to help managers plan their response should a client landlord raise an action against the agency under The Letting Agent Code of Practice.

Wed 4 Feb 2026

10:00 AM - 11:00 AM (1 hour)

This webinar provides detailed information about the creation of a Private Residential Tenancy (PRT) using the Scottish Government model tenancy agreement and covers the documentation and associated processes that a landlord needs to be aware of when putting a PRT in place.